These general conditions (the “General Conditions” ) rule the way and the sale terms of the goods sold by BotteroSki s.r.l.(the goods).
All sale contracts of goods from BotteroSki to a customer are ruled by these terms and conditions, which are the most important part of each proposal, order or purchase order confirmation of the goods.
Terms and conditions of your order are those in force to the date of it.
1. Goods: Prices and technical characteristics
1.1
The prices of goods sold on line by BotteroSki are inclusive of all charges except when it is differently specified. New goods prices cancel and replace the former prices and they depend on goods real availability. BotteroSki reserves the right, by giving notice to the customer at any time before delivery, to confirm or increase the price of goods on its website. 1.2 All technical characteristics for goods, advertised by BotteroSki, are from respective producers. BotteroSki is not responsible for those informations. Except when it is differently specified, informations and software of goods are in English: Photos of goods are only demonstrative. Goods cannot tasted. Even if all BotteroSki’s workers can give all indications about them. Customers are responsible about their choices about ordered goods, considering the producers’ informations .
2. Order invoicing
2.1 Shopping order of goods to BotteroSki shell be full in any part to be easly identified. Provided that acknowledgment of the customers’ order is a contractual acceptance.
2.2 BotteroSki reserves the right not to accept the order when it is incomplete, not well filled up with all customer’s informations. If the order will not be delivered by BotteroSki, It will inform the costumer and will give back money, if the customer has given money for it. In any case the customer will not be entitled to any compensation. 2.3 The invoicing will be send to the customer by BotteroSki with the delivered goods. When the customer wants an own name invoicing will have to indicate the opportunity. BotteroSki is not responsible otherwise. 3. Delivery
3.1 All delivery costs are charged to the customer. Deliveries are made by an Executive. When goods are sent cash on delivery, goods will be delivered only after the payment of them by cash, or by cheque registered under DHL International s.r.l. BotteroSki reserves the right to deliver goods with a different carrier from Executive or any other means of transport.
3.2 The date for delivery quoted by BotteroSki is reserved to goods that are stored, and even if they are well valued, BotteroSki is not responsible about it, in fact BotteroSki can confirm or change them, following its storage. Any late in delivery, less than 30 (thirty) days, doesn’t give right to the customer to refuse it and not to have any indemnity. 3.4 BotteroSki reserves the right to deliver goods (pertinent to the same order) in different dates, even if the customer will pay only one carriage. 3.5 Different terms of delivery must be agreed before between the customer and BotteroSki and accepted by BotteroSki in writing.
4. Special offers and gifts. 4.1 Any possible special offer encouraged by BotteroSki will be valid until the exhausting of goods. They aren’t cumulative and they could be in special packing. ( package or online instructions etc) 4.2 When the customer has the right to receive a gift with the goods he bought, he will receive it only if he has demanded for it in his order
and in order to BotteroSki’s stock in hand. 4.3 No assistance or replacement is given for gift from BotteroSki.
5. Warranties and technical service. 5.1 BotteroSki warrants that the goods will be fully functioned for their purposes at the time of delivery(see the following BotteroSki’s conditions of guarantee). Problems warranted by BotteroSki’s conditions of guarantee must be notified before 10 (ten) days from the delivery date. Damaged goods can be replaced only with the return of those malfunctioned in order to BotteroSki’s conditions of guarantee. The customer hasn’t the right to any compensation for damages. BotteroSki the cost for the new delivery. 5.2 In respect with 5.1 article, BotteroSki doesn’t give a more warranty than that the producers give. Technical service and warranty are done, where it is established, by the producers following the conditions of guarantee of producers’ instructions. If the customer will use goods in a different way from that specified by terms of utilization, BotteroSki will be not responsible. 5.3 Except in respect of personal injury caused by BotteroSki, it is settled, that even if it is established BotteroSki’s responsibility in comparison with the customer, also in case of total or in part non- execution of the duties assumed from BotteroSki with the customer, because of the execution of an order; BotteroSki’s responsibilities shall not exceed the price of goods bought by the customer and for he has contested,
6. Customer’s right of return
6.1 In order with the law of 22 may 1999 n.185 the customer(only when it’s possible to qualify him as a customer.Ar.1 letterB) shall be entlited to return ordered goods to BotteroSki within 10 (ten)working days of receipt for a full refund without specifying grounds. 6.2 The customer’s right of return(see the previous law) must be made, not to lose the right, sending a registered to BotteroSki s.r.l. Via Genova 40 Limone Piemonte (CN) within 10 (ten) working days of receipt of goods. The communication of return can be sent by a telegram or a fax to BotteroSki’s telephone number 0172/926424, but the customer must confirm it with a registered letter within 48 (forty eight ) hours following the telegram or fax. 6.3 All goods must be returned in a condition and with accessories identical to those supplied, included the original package, and BotteroSki must authorize the return and it gives an authorized number RMA, When the customer will receive the number RMA , he can send the good to this address : LID BotteroSki Via Genova 40 Limone Piemonte. BotteroSki doesn’t accept a cash and delivery package. 6.4 When BotteroSki will receive back the goods(and checked their entireness) Botteroski will be back the money to the customer for returned goods(as in bill) except for the delivery costs, which are definitively charged to the customer. 6.5 The customer cannot be entitled to return back sealed audiovisual or software which the customer has opened.
7. Competent court.
When the laws of protection of the customer can be enforced( see the ar:1letterB of the law of 22 may 1999 nr.185) every controversy, joined to BotteroSki’s terms and conditions will be governed by Cuneo Court.
According to the laws 1341 and 1342 of the civil law the customer declares to have read and understood and to accept the following clauses of BotteroSki terms and conditions:
1.1 ,1.2,2.1,2.2,3.2,4.1,4.2,4.3,5.1,5.2,5.3,6.2,6.3,6.4,6.5 and 7.